Return Policy
At Plinko Energy, we want to ensure your complete satisfaction with every purchase. If you're not completely happy plinko with your order, we offer a return policy for eligible items within a specific period.
Eligibility for Returns
You can return most items within 30 days from the date of purchase for a full refund. The returned items must be unused, in their original condition, and in the original packaging.
Non-Returnable Items
Some items are non-returnable, including:
- Gift cards
- Downloadable software or digital content
- Items that are damaged or missing parts
How to Return an Item
If you would like to return an item, please follow these steps:
- Contact our customer support team at [email protected] with your order number and the reason for your return.
- Our customer support team will assist you in processing the return.
- After receiving approval, ship the item back to us in its original condition and packaging. The return shipping costs are the responsibility of the customer.
Refunds
After receiving and inspecting your plinko returned item, we will notify you of the approval or rejection of your refund. If approved, a refund will be processed to your original payment method within a certain period.
Exchanges
If you'd like to exchange an item, please contact our customer service. We will assist with the exchange process for products of equal value.
Contact Us
If you have any questions about our Return Policy, please plinko reach out to us at [email protected].